遺品整理は千葉市の株式会社こころ | お客様ファーストの対応を徹底

初めて利用させていただきましたが、とても人柄の良い方々で見積もりの段階でこの方たちに任せたいと思いました！量が多かったのですが決して出来ないと言わず、とりあえず試してみますね！と気持ちのいい返事を頂けたので、ついついあれもこれもと頼んでしまいました。嫌な顔せず対応していただけて嬉しかったです。
また機会があればぜひ利用させていただきたいと思います。今回はありがとうございました！

(Translated by Google)
This was my first time using your service, and I was impressed by the kind and pleasant people I met during the quotation stage. Even though the quantity was large, they never said it was impossible, instead offering to give it a try! Their positive response made me end up asking for more and more. I was so happy they handled everything without showing any displeasure.

I would definitely like to use your service again if the opportunity arises. Thank you so much for everything!

変更に対して柔軟に対応していただきました！

(Translated by Google)
They were very flexible in accommodating the changes!

時間変更や値引きなど柔軟に対応していただきました！

(Translated by Google)
They were very flexible in accommodating changes to the time and discounts!

祖父母が住んでいた家をリフォームするため、家具などの回収をご相談させていただきました。
電話から現地見積りまで、丁寧で分かりやすい説明、契約書もあり信頼できる会社です。大手の回収業者さんと比べると半額の費用で対応してくださいました。
祖父母が大事に使っていた物を捨てることに後ろめたさ感じていましたが、スタッフの方は大切な物として扱ってくださり、私の気持ちは軽くなりました。
また午後から始まった作業で１日では難しいところをこちらの希望で夜遅くまで作業してくださり、トラックの中に家具などが沢山入るようにと様々な工夫をしてくれました。
相談者の『役に立ちたい』との想いが費用面だけでなく、スタッフの方の言動で随所に見てとれます。そして、スタッフの方々が明るい人柄で大変な作業なのに頭が下がる思いでした。
私はあまり口コミをしないのですが、この業界には様々なトラブルもあるようなので、『誠実に対応してくださった株式会社こころは安心して相談できます！！』と声を大にして言いたく口コミしました。
スタッフの方、お身体に気をつけてどうか末永く続けてください。また何かありましたら相談させてください。よろしくお願いいたします。
本当に助かりました。ありがとうございました。

(Translated by Google)
I contacted them to have furniture and other items removed from my grandparents' house as we were renovating it.

From the initial phone call to the on-site estimate, they provided clear and polite explanations, and the contract was also provided, making them a trustworthy company. They handled the job for half the price of larger removal companies.

I felt guilty about throwing away things my grandparents cherished, but the staff treated them with care, which eased my mind.

The work started in the afternoon and, although it would have been difficult to complete in one day, they worked late into the night at my request, making various efforts to fit as much furniture as possible into the truck.

The desire to "be helpful" was evident not only in the cost but also in the staff's words and actions throughout the process. Furthermore, the staff members were cheerful and dedicated, which I greatly appreciated despite the difficult work.

I don't usually write reviews, but since there seem to be various troubles in this industry, I wanted to loudly proclaim that "Kokoro Co., Ltd., which handled everything with sincerity, is a company you can consult with with confidence!"

To the staff, please take care of yourselves and continue your work for many years to come. Please let me consult with you again if anything else comes up. Thank you very much.

You were a great help. Thank you.

急なお願いでしたが来ていただいた当日に運んでくれました。
作業も素早く、物量が多かったですが1時間もかからなかったです。

(Translated by Google)
Although it was a short notice request, they delivered the items on the same day they arrived.
They worked quickly and even though there was a lot of stuff, it took less than an hour.

急な回収依頼に快く対応していただき、その場で追加でお願いしたものも引き取りいただいて、とても有難かったです。
作業員の方も気持ちのよい接客で好感が持てました。

(Translated by Google)
I was very grateful that they were able to quickly accommodate my sudden collection request and even collected the additional items I requested on the spot.
The workers were also very pleasant to deal with and I had a good impression of them.